Wall Street Journal reporter Zusha Elinson takes us through his reporting on the tragic encounter at a San Francisco Walgreens on April 27, 2023, when security guard Michael Anthony fatally shot Banko Brown, a homeless transgender man, over $14.64 worth of stolen candy. The story unfolds against a backdrop of shifting attitudes towards crime and policing in San Francisco. Both Anthony and Brown were at tumultuous points in their lives when their paths crossed. The confluence of personal struggles, corporate policies, and urban challenges culminated in a moment that sparked outrage and debate about justice, race, and transgender rights in San Francisco.